Terms of service

Terms of Service

Overview
This website is operated by SKYBLUEARMY.UK. Throughout the site, the terms “we”, “us” and “our” refer to SKYBLUEARMY.UK. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

1. General Information
SKYBLUEARMY.UK is an independent fan-made store offering unofficial fan-made clothing, accessories and related products inspired by Coventry supporter culture. We are not affiliated with, endorsed by, or officially connected to Coventry City Football Club.

We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.

2. Products
We make every effort to display our products, colours and designs as accurately as possible. However, we cannot guarantee that your device’s display will show colours exactly as they appear in real life.

All product descriptions, prices and availability are subject to change at any time without notice.

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction where necessary.

3. Orders
By placing an order through our website, you confirm that all information you provide is accurate and complete.

Once an order has been placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including where a product is unavailable, there has been an error in pricing or product information, or we suspect fraud or misuse.

4. Pricing and Payment
All prices shown on our website are in GBP (£) unless stated otherwise.

Payment must be received in full before an order is processed.

We reserve the right to change prices at any time without notice.

5. Made-to-Order and Custom Products
Many of our products are made to order or custom-made.

Because of this, we do not accept cancellations, returns or refunds for change of mind, incorrect size selection, or other non-fault reasons once the order has been placed, unless otherwise stated.

Nothing in this section affects your statutory rights. If an item is faulty, damaged, incorrect, or not as described, please contact us at contact@skybluearmy.uk before returning anything.

6. Delivery
Estimated delivery times are provided as a guide only and are not guaranteed, unless we state otherwise.

Where local delivery is offered, eligibility will depend on the postcode information provided at checkout.

If you provide an incorrect delivery address and your order is delayed, lost or returned, we are not responsible for any resulting delay or additional costs.

7. Returns and Refunds
Please refer to our Returns & Refunds Policy for full details.

If you believe your item is faulty, damaged, incorrect, or not as described, you must contact us first at contact@skybluearmy.uk before sending anything back.

8. Intellectual Property
All original artwork, graphics, designs, text and content published on this website are the property of SKYBLUEARMY.UK unless otherwise stated.

You may not copy, reproduce, distribute, modify or use any part of our website, product designs or artwork without our prior written permission.

9. Fan-Made / Unofficial Nature of Products
All products sold on this website are unofficial fan-made items created as independent fan art. They are not official club merchandise and should not be understood as being licensed, approved or endorsed by Coventry City Football Club.

10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental or consequential loss or damage arising from the use of our website or the purchase of our products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability relating to faulty goods or your statutory consumer rights.

11. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.

12. Governing Law
These Terms of Service and any separate agreements whereby we provide you goods shall be governed by and construed in accordance with the laws of England and Wales.

13. Contact Information
If you have any questions about these Terms of Service, please contact us at contact@skybluearmy.uk.